Cancellation & No Show Policy

A valid credit card is required by the Emerald Garden Resort to guarantee a reservation. This guarantee may be made confidentially by secure server at the time of making a reservation or by sending the Emerald Garden Resort a credit card guarantee by fax (+66.75.637691).  For your convenience, the form for entering your credit card details is available to print after submission of the booking.

Credit cards details held by the Emerald Garden Resort will only be debited should one or more of the following conditions occur.

Peak Season  (20th Dec to 10th Jan)
Cancellations more than 24 days prior to arrival - No Charge.
Cancellations 24 days or less prior to arrival - 2 nights charge
No Shows - 3 nights charge

High Season  (1st Nov to 10th Dec - 11th Jan to 30 Apr ).
Cancellations more than 14 days prior to arrival - No Charge.
Cancellations 14 days or less prior to arrival - 1 nights charge
No Shows - 1 nights charge

Low Season  ( 1st May to 30 Oct. )
Cancellations more than 3 days prior to arrival - No Charge.
Cancellations 3 days or less prior to arrival - 1 nights charge
No Shows - 1 nights charge

 

 

 

Hotel Resort in Krabi, Krabi  Ao Nang Thailand, offering Family Vacations Packages  

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